Privacy Policy
Effective date: April 14, 2026

Overview

The Confident Shift ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at confident-shift.com, opt in to receive our free resources, or engage with our coaching services.

By providing your information, you agree to the terms of this policy.

Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Your first name and email address when you opt in to receive a free resource or join our email list

  • Your name, email, and phone number if you book a discovery or coaching session

  • Any information you share with us directly through email or coaching communications

We do not collect payment information directly. Payment processing is handled securely through third-party platforms.

How We Use Your Information

We use the information we collect to:

  • Deliver the free resource or content you requested

  • Send you follow-up emails related to your inquiry or opt-in

  • Communicate with you about coaching services, programs, and relevant content

  • Respond to your questions or requests

  • Improve our website and offerings

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

Email Communications

By opting in to receive a free resource from The Confident Shift, you agree to receive follow-up email communications from us. These may include educational content, coaching program information, and occasional offers.

You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We use Kajabi to manage our email list and communications.

Third-Party Platforms

Our website and business operations use the following third-party platforms, each with their own privacy practices:

  • Kajabi — used to deliver digital products and manage email communications

  • Squarespace — used to host our website

  • Calendly — used to schedule discovery and coaching sessions

  • Google — used for reviews and analytics

We encourage you to review the privacy policies of these platforms directly.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our site may not function properly without cookies.

Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. You may request deletion of your information at any time by contacting us directly.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent to email communications at any time

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

By email: cl@clightllc.com
By phone: (415) 444-6886
By mail: 726 Brighton Court, San Diego, CA 92109

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One note: this is a functional working policy appropriate for a solo coaching business at your stage, but it is not a substitute for legal counsel. As you scale — especially if you add a community or group program — it's worth having an attorney review it. For now, this covers you for lead collection and 1:1 coaching.